To check your order status, you can follow the tracking number provided in your confirmation email, or through the Shop App.

You can purchase any Joan & David Travel products here on our website at joananddavidtravel.com. We also partner with various retailers and off-price retailers across the country such as Nordstrom Rack, Macy's Backstage, select boutiques, specialty stores, as well as TJ Maxx and Marshall's stores across the US.

If you would like to become a retail partner, please reach out to info@joananddavidtravel.com.

In the case that you entered the incorrect shipping address, please reach out to help@joananddavidtravel.com immediately & prior to the shipment of your items to ensure that the package is sent to the correct address.

In the case that your product arrives damaged, please reach out to our customer service (help@joananddavidtravel.com) with your order number and information so we can refund you or exchange your product.

Joan and David Travel accepts the following payment methods:

• All major credit cards, as shown at checkout

• Shop App payments

• Apple Pay

Please note that your billing address must match the address on your credit card statement.

No, your rewards points cannot be converted to cash, nor can they be transferred to other people.